WELCOME TO THE ECHO BLOG
OPERATIONAL INSIGHTS
INDUSTRY UPDATES
HOT TAKES
The Ops Dopamine Dilemma.
The hidden high of operations - why fixing things feels so good, and how to channel that energy into leadership and growth.
Ops Maturity: The Difference Between Momentum and Mess.
Let me say the quiet part out loud: Ops is usually the last thing anyone pays attention to - until it breaks.